DEMON INTERNET LIMITED ====================== 42 Hendon Lane Finchley London N3 1TT 081-349 0063 (London) 031-552 0344 (Edinburgh) email internet@demon.net LLINFO.TXT - DETAILS OF LEASED LINE SERVICES Last updated 23rd May 1994. The latest version of this document is available from ftp.demon.co.uk:/pub/doc/Llinfo.txt Thank you for asking to see our Leased Line information pack. You have possibly heard of Demon Internet with respect to our low cost single host connectivity service which has attracted thousands of subscribers since June 1992. When we became an independent Internet Provider in June 1993 we started to offer our own networked services including Reserved Line Dial-Up and Leased Lines. We are now in a position to offer much cheaper Leased Line connectivity combined with superior bandwidth availability hence our special offer on our 64K service (please see the price list for details). We have our own network of lines connecting our many Points of Presence throughout the UK as well as lines and peering arrangements with the other major UK commercial providers. This includes a direct line to the Department of Computing, Imperial College the most major archive in Europe and a separate line to the JANET/JIPS UK academic network. Please read through the enclosed information and call us if we can help clarify anything. You are most welcome to make an appointment to come to the Finchley Network Operations Centre to discuss your requirements, see how we work and have a demonstration of the Internet. The Service... ============== Put your entire network of computers on the Internet using a 14.4K or 64K Leased line connection to the PoP (Point of Presence) of your choice. Use an existing Class B or C Internet Address or ask us to arrange address(es) for you - see Internet Addresses below. Use an existing Mail Domain or ask us to register one for you - see Electronic Mail below. Take some or all of our enormous Usenet news feed - see Usenet News below. ...You Require ============== Included in our set up fee: Domain Name Service This controls the link (mapping) between your domain names and your Internet (IP) Addresses. Advice and configuration. Primary and Secondary Domain Name Service available. IP Numbering Class C address(es) or Class B, we will advise and help register these on your behalf. We have a block of Class C addresses from which we can allocate under the supernetting agreement. Security Advice on how to ensure your network is secure and reference to well-documented procedures and further reading Other Internet Protocols Mail (SMTP), News (NNTP), Time (NTP), WWW (HTTP) etc. - advice on the wide range of Internet Protocols you could and should be implementing If you buy a router from us, we will: Configure the router before despatch or configure the router remotely for you. Unless stated otherwise, the above support is carried it out via the telephone or via your leased line (once it is up!). See Support for details of our ongoing support service. If you need more help we can arrange for one of our technicians to visit you to carry out any services and training you require. This would be charged separately to the above. Electronic Mail =============== You may use your existing domain or we can allocate a new one for you. If you wish to use an existing domain, we will ask for the mail exchange records to be delegated to you as soon as you are ready. If you wish to set up a new domain, we can deal with the administration on your behalf. Domain names can be of any (reasonable) length and a general guide is that the should reflect the company name or services in some way. Very short names (3 or less characters) are normally only registered in exceptional circumstances. Some domains and comments: .co.uk Company, United Kingdom. Applications are put to the Naming Committee, on which we sit, and if not opposed within 5 working days, the name is delegated. The whole process should therefore take a maximum of 10 working days. .com Commercial. No geographic location is implied by it and lots of UK companies use a .com mail address. A form has to be filled out (by us) and submitted to the Internic. We require some simple details from you including an administrative contact and a short description of your business. The Internic are currently taking 3- 4 weeks to process applications. .org For organisations rather than private companies. Details as per .com .org.uk Description as per .org and the allocation process will be the same as .co.uk as from 1st July 1994 .ac.uk Reserved for UK academic institutions .gov.uk Reserved for the UK Government Usenet News =========== Usenet is the set of machines that exchange articles tagged with one or more universally recognised labels, called newsgroups (or "groups" for short). The articles consist of discussions and files on a vast array of topics. It is the biggest bulletin board with an estimated 20,000,000 readers at 80,000 sites world-wide. We collect all the newsgroups we can, currently over 9,000, and run an open news server (news.demon.co.uk) which you can use to pull news from, post to or read directly from. Thus you can build your own local news base and perhaps run some private newsgroups. Or you can use a news reader to interrogate our news base and read on-line. Support ======= Support for our leased line customers is available during the working day via a special ex-directory number which will be given to you when you send in an order for a leased line. This will give you access directly to senior technical staff. We have an emergency pager which is available 24 hours a day, 7 days a week, for urgent support to leased line customers only. You will be given a special code so that you may page us at anytime and expect a technician to contact you. There are always at least two senior technicians with pagers at all times to ensure a rapid response. About Us ======== The Demon Internet NOC (Network Operating Centre) based in Finchley, North London, has its own private international leased line to the United States, lines to other network providers for excellent UK coverage, a high speed connection (planned) into JIPS (the UK Academic IP Network), a line to the Department of Computing Imperial College providing access to their extensive archive facilities and lines to our PoPs (Points of Presence). There is an 071 PoP for Central London as the leased line costs for connections made within the 071 area are considerably cheaper. Demon Internet are full members of the CIX, the Commercial Internet Exchange, and so offer full commercial connectivity to their associated networks including: AlterNet, ANSnet, CERFnet, Eunet, JANET/JIPS, NSFnet, PSInet and SprintNet. We have our own domains (demon.net and demon.co.uk), a Class B internet network and autonomous system number. Our service has enjoyed availability in excess of 99.5% since its introduction on 1st June 1992. The service is run on a selection of Sun and Apricot UNIX boxes - all running TCP/IP of course. Our Usenet news feed takes all of the groups offered to it and news flows in at the rate of about 80Mb per day. We currently store at least the last 10 days of all groups. No service or part service may be sold or passed on, incl uding within your own organisation, without the written consent of Demon Internet Ltd. All payments are due to Demon Internet Ltd in advance of using any service. All prices exclude vat. The map on our WWW server shows the topography of the Demon Internet network. Price List (exc. vat.) ====================== Remember - there are no usage charges made by us or BT Service Initial Monthly Annual Charge Charge or Charge 14.4K Leased Line #1,000 #200 #2,400 This includes rental of a V.32bis/V.42bis modem from us. BT connection and annual rental charges are extra. BT BT Total Example total Location Startup Annual First Second costs: Charge Rental Year Year London 071 Area: 1,241 441 #5,082 2,841 20Km from a PoP 1,459 1,583 #6,442 3,983 50Km from a PoP 1,459 1,957 #6,816 4,357 75Km from a PoP 1,459 2,268 #7,127 4,668 Service Initial Monthly Annual Charge Charge or Charge 64K Leased Line #1,000 #400 #4,800 *** SPECIAL OFFER #1,000 n/a #2,500 *** You will need a router at your end. This can be a dedicated piece of equipment or a computer running appropriate software. Special offer closes 31st August 1994 BT connection and annual rental charges are extra. BT BT Total Example total Location Startup Annual First Second costs: Charge Rental Year Year London 071 Area: 900 1,992 #6,392 6,792 20Km from a PoP 900 3,592 #7,992 8,392 50Km from a PoP 900 3,796 #8,196 8,596 75Km from a PoP 900 3,965 #8,365 8,765 Other products that may be of interest to you: Routers ======= NetBlazer PN2 - Ethernet plus one synchronous RS232 Port to a maximum speed of 64K and one asynchronous RS232 port to a maximum speed of 38,400. Includes RS232 to X21 cable. #2,717 + vat Morningstar SnapLink - High speed SCSI interface for use with Morningstar PPP which acts as an asynchronous serial port expansion device or hugh speed synchronous communications link for most UNIX based computer systems. 3 synchronous ports to a total speed of T1. Includes 1 X21 cable and SCSI cable. Morningstar PPP is required to use this product. #1,405 + vat Morningstar Router - Ethernet plus one sunchronous port to a maximum of E1 (2Mb/s) and two synchronous or asynchronous ports to a maximum of 64K. Includes V.35 to X21 cable. #1,995 + vat PPP Software ============ Morningstar PPP - Point to Point Protocol software for a wide range of Unix operating systems. Features include link-level error detection; IP address negotiation and assignment; PPP Address/Control field and Protocol field compression; PAP/CHAP link level authentication; VJ TCP header compression; TCP interactive fast queue management; Synchronous speeds to T1 (1.544 Mb/sec using the Morningstar SnapLink SCSI- attached serial interface. #550 + vat Books ===== Please see ftp.demon.co.uk:/pub/doc/books or email orders@demon.net for a list.